Privacy policy

Privacy Policy

Last Updated: 07-17-2026

At Afwaz.co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

Name
Email address
Billing and shipping address
Phone number (if provided)
Payment information (processed securely through our payment providers)
Order details and purchase history

We also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and cookies, to help improve our website and your shopping experience.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Improve our website, products, and services
Prevent fraud and maintain website security
Send marketing emails and updates if you have chosen to subscribe

Sharing Your Information

To operate our business, we may share your information with trusted third-party service providers, including:

Shopify (our ecommerce platform)
Payment providers
Shipping and delivery partners
Email marketing providers
Website analytics providers

We only share the information necessary to provide these services and never sell your personal information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and support essential website functionality. You can manage or disable cookies through your browser settings at any time.

Data Security

We take appropriate measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. While we use secure systems and trusted service providers, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Object to or restrict how your information is processed
Withdraw your consent to receive marketing emails at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or services. Any updates will be published on this page with a revised "Last Updated" date.